Having a fast, secure and reliable internet connection is essential for a modern business. However, the choice of different business broadband packages can be confusing if you’re not an enterprise telecoms expert.

Why Do I Need “Business” Broadband Specifically?

If you’ve already looked around at different broadband packages you’ve probably noticed that the broadband packages for businesses are quite a bit more expensive and may be wondering if it’s worth it.

Business broadband has several advantages over home broadband, including:

- Lower contention

This might sound technical but all it means is how many users are sharing a single connection. For residential broadband 20 or even 50 customers might share a single connection. For businesses as few 5 or even 1 user is on each connection. This means you will have better speeds during peak times.

- Advanced security options

Business broadband customers have access to more security choices, depending on their business broadband providers. Managing your own network is always your responsibility, but you will be able to access DDoS protection, hardware firewalls, cloud antivirus, and other advanced security features.

- Better customer service and SLAs

Business broadband customers will normally get priority help and longer available support hours. Your broadband uptime will also be tied to a service level agreement (SLA) with compensation for any downtime as a part of your contract.

Different Types Of Broadband Package


ADSL connections are older broadband connections which use copper wiring. They are slower and more prone to issues with contention.


Fibre connections are faster and are available as Fibre To The Cabinet connection (FTTC) or even faster (but normally more expensive) Fibre To The Premises (FTTP) connections. These connections are much faster but not available in all areas.

Leased Lines

Leased lines refer to the fact that a dedicated link is leased. Leased lines have guaranteed minimum speeds and bandwidth and can provide very fast speeds. They normally come with very strong SLAs and high level of customer service. However, they are costly and are typically for larger organisations or those who absolutely cannot afford any downtime.

Choosing Between Broadband Providers

The first thing to determine is which packages are available in your area. Some services like FTTP are very limited geographically. The next step is to compare SLAs and price. Lastly, it is always worth seeing if you can combine services for a better price. For instance, many managed IT providers also provide business broadband. You may be able to get a better deal on your broadband and your IT support by combining the two.