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Emotional Intelligence (EQ) is defined as, 'the ability to effectively handle and manage one's own and interpersonal relationships'. According to the EQ-I and EQ-O scales, it is possible to measure emotional intelligence in seven areas: Making successful connections, interacting satisfactorily with others, understanding and managing frustration, identifying and managing negative emotions, empathy and social awareness. However, the true nature of emotional intelligence (or emotional intelligence quotient [EQ} may not be evident until a person reaches adulthood. Until then, it can be described as a general mental capacity which is developed through socialization and experiences from early childhood to adult years. What we call our emotional quotient (EQ) also reflects genetically determined aspects of emotion expression such as maternal instinct, parental guidance and care giving, affiliation with a peer group and parental expectations. It has been shown that children who have lower EQ are often labeled as bad role models and have low self-confidence, whereas those with higher EQ have better self-esteem and greater confidence.

The concept of emotional intelligence was first introduced by Tony Buzan and John Gottman back in 1976. They conceptualized the concept as having seven components: Identifying the root cause of behavior, anticipate future scenarios, manage anger or frustration, communicate effectively, adapt and change management. Based on these ideas, the theory of emotional intelligence training was born. A variety of programs and workshops have evolved to help people master these skills. The latest program that gained popularity recently is the Emotional Freedom Technique [ET]. This particular program offers powerful techniques and strategies on how to cope with the ups and downs of life.

This emotional training aims to develop and enhance individuals' emotional abilities so that they can take charge of their emotions and well-being. It is known that stress affects one's health, thoughts as well as physical and mental processes. This makes it necessary for an individual to have healthy relationships with his or her friends and family. The ET approach offers a range of tools and techniques that help individuals deal with the negative effects of stress as well as the positive aspects as well. In general, the emotional training helps people become better at managing their feelings as well as developing healthy interpersonal relationships.

Engaging in emotional training will enhance employees' awareness of how they relate to others. It makes employees more aware of how they interpret messages sent to them through text, email, or social media. The growth mindset concept focuses on improving employees' mindset or awareness about the world around them. The workplace is an important place where people interact and work. It therefore makes sense for employees to embrace a mindfulness-based workplace culture.

Developing workplace awareness, as per the Emotional Intelligence theory, entails encouraging employees to understand and manage their emotions. Employees are encouraged to embrace their feelings and develop a sense of self-awareness. Self-awareness is essential to maintaining productivity in the workplace. When employees are self-aware of their emotions, they are better able to handle stress and deal with problems in a more positive way.

Self-awareness is also related to emotional intelligence. Employees who are high in emotional intelligence are able to better manage and control their feelings. As such, they are less likely to experience workplace stress. They are also more effective in making decisions. As more companies incorporate emotional intelligence into their benefits and job descriptions, people from different fields are becoming attracted to participate in these programs.

Emotional Intelligence and self-leadership are strongly linked. High emotional intelligence promotes self-leadership and employee engagement. The two are interdependent: a good manager can only be effective if he is also an excellent leader. In essence, emotional intelligence and leadership are two sides of the same coin, each affecting and influencing the other.

Managing stress and developing good relationships go hand in hand. It is therefore important for managers and employers to provide employees with resources and opportunities that will allow them to strengthen their relationships with each other. These include tools such as the Emotional Intelligence Quizzes, books and audio and video programs that allow everyone to hone their skills in emotional intelligence and self-leadership. While these are readily available online, one must remember that no tool is a magic bullet that will give anyone the power to become a great manager or work supervisor. But with the right management skills, proper training and the right tools, it is possible for a person to improve his interpersonal and management skills.