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Should you cancel an Insight Premium subscription within 3 days of purchase, the cancellation takes effect instantly and you get a complete refund.

Should you cancel more than three days after buying the subscription, your subscription proceeds until the end of the subscription duration but doesn't renew. You don't get a refund.

By way of instance, if you buy a monthly subscription on the exact date and Cancel avg subscription your subscription finishes immediately and you get a complete refund. In the event you cancel your subscription on July 16, your subscription expires August 11 and you don't get a refund.

Insight Guru

Insight Pro has to be purchased from a distributor. Each provider determines its resale policy for Insight Professional subscriptions. Get in touch with your Insight Guru distributor for information regarding refunds and resale. NETGEAR can't offer refunds for Insight Professional subscriptions.

You always have the option to finish your Insight Guru subscription by enabling all present subscription provisions to expire. As an instance, in the event that you bought one subscription which ends July 5th along with a second subscription that ends July 15th, you have to wait till July 15th if your final Insight Guru subscription expires.

What happens to my Insight accounts once I cancel?

If your subscription expires, your account is automatically secured. You no longer can handle your devices through Insight Cloud Portal. To unlock your account and apply the Insight management characteristics, you can buy or renew a subscription. To learn more, see What's my Insight account secured?

Insight Guru

If you permit your own Insight Guru subscription to perish, you may no longer use Insight to handle your own Insight devices. Your apparatus continues to function normally.

To cancel your Insight Premium subscription program on an Insight program:

  • Launch the Insight mobile program.
  • Harness Insight Subscriptions.
  • Harness Cancel Subscription.
  • Harness OK to affirm that you need to cancel.
  • In case you decide you don't need to cancel your subscription, then tap on the X to close the confirmation dialog box.
  • Log into your Insight accounts about the Insight Cloud Portal.
  • Choose the menu.
  • Click OK to affirm that you need to cancel.


Should you decide you don't need to cancel your subscription, then click on the X to close the confirmation dialog box.