Steps to Perform If Your QuickBooks Won’t Open

Some of the QuickBooks errors occur due to specific reasons while others are general and their reasons are hard to pinpoint. One such error takes place when the QuickBooks Desktop doesn’t start or won’t open. The user gets frustrated and doesn’t know what to do when this issue comes up. There are some possible reasons that might be causing the QuickBooks won’t open issue. If you are encountering this problem while operating QuickBooks, follow the steps provided in this article to resolve it.

If you are having trouble fixing the issue on your own, you can contact us at 1.855.738.2784 and get assistance from our technical team.

Why Won’t My QuickBooks Desktop Open?

If your QuickBooks won’t open, following reasons might be behind this issue –

  1. When your company name has exceeded the maximum permissible limit, the QuickBooks won’t open issue can occur.
  2. The data file might be corrupted or damaged and hence, you can’t access the company file.
  3. Your system is incompatible with QuickBooks and doesn’t meet the minimum requirements.
  4. The QBWUSER.ini file or the QuickBooks installation file might be damaged.

Recommended to read : QuickBooks Error 6175

Steps for Terminating the QuickBooks Not Opening Issue

The following steps can help in resolving the QuickBooks Desktop won’t open error.

Step 1. Utilize the Various Tools Available in the Tool Hub

The QuickBooks Tool Hub can help fix general issues and errors within the application. Use the following tools by running the tool hub, if you are unable to open QuickBooks –

  1. Open the QuickBooks Tool Hub and go to the Program Problems tab available on the left panel, to run the Quick Fix my Program tool.
  2. Go to the Company File Issues tab and run the QuickBooks File Doctor tool, followed by browsing your company file.
  3. From the Installation Issues tab, find the QuickBooks Install Diagnostic tool and run a quick diagnosis.

Step 2. Fix the QuickBooks Installation Issues with the Clean Install Tool

Clean install your QuickBooks Desktop to fix the installation issues that are leading to the QuickBooks won’t open issue.

  1. Uninstall your QB application and perform a quick system restart.
  2. Go to the Installation Issues tab from the QuickBooks Tool Hub and run the Clean Install tool to fix installation folders.
  3. Once the tool finishes running, re-install QuickBooks and see if you are able to access it.

Step 3. Repair the Damages and Mend Your QBWUSER.INI File

If there is damage to your QBWUSER.INI file, your QuickBooks won’t open. To fix the file, you need to rename it and create a new extension.

  1. From Windows Explorer, search for the QBWUSER.INI file and right-click on it.
  2. Select Rename to set the file extension as New and hit Enter to save the modifications.
  3. Once done, perform a system restart and try opening your QuickBooks Desktop again.


The QuickBooks won’t open issue can be rectified with the help of the steps provided above. If you are still having trouble with the error, you can reach out to us at 1.855.738.2784 and get immediate assistance from our support team.

You may also like to read: QuickBooks Error 1603

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