A business is only as good as the team it has in place. If you don’t have people to help you serve customers, it is only a matter of time before you start to lose business. Not only will you need to focus on hiring the best employees, you also need to make sure these team members are happy and engaged. Each year, unhappy and disengaged employees cost American business owners over $550 billion.
Ignoring the signs that your employees are unhappy can also result in then looking for another job. Instead of losing valued employees, now is the time to take action and figure out how to make everyone happier and more engaged. The following are some tips on how to accomplish this goal.
Focus on Professional and Personal Growth
If an employee feels like they are working a dead-end job that provides no advancement opportunities, they will start to become unhappy. Most people want to feel like the company they work for is invested in their long-term growth and success. This is why you need to provide your team members with everything from customer service training to financial wellness tips.
Companies that focus on the wellness of their employees tend to see a significant increase in engagement and productivity levels. Not only will more training make your employees feel like you are invested in their growth, it can also help you increase the abilities these team members have. A staff of highly-motivated and well-trained employees can help you take your business from startup to success story in no time.
Help Members of Management Develop Relationships With Other Employees
Trying to manage every part of your business without help is a disaster waiting to happen. This is why you need to focus on putting individuals in key management positions that you trust. When trying to figure out which team members need to become managers, be sure to consider their skill set and their ability to communicate. Having managers that are difficult or rude to the people they supervise can be problematic.
Ideally, you want to provide your managers with training on how to communicate with other employees effectively. If your managers have strong relationships with the people they supervise, it will be much easier to keep everyone happy. When you receive multiple reports from team members regarding problems with a particular manager, address them right away. The longer you let these issues fester, the harder it will be to keep people from quitting.
Establish an Employee Recognition Program
Most workers want to be recognized for the time and effort they invest in their jobs. If a person feels like they are working extremely hard and no one is taking notice of the sacrifices they are making, it is only a matter of time before they start to slack off. The best way to avoid this problem is by starting an employee recognition program.
Programs like employee of the month allow you to honor one team member for their hard work and then provide them with a reward. With this type of incentive, other employees will start to give their all to your company in hopes of being recognized. Before you tell your team about an employee recognition program, you need to work out all of the details. Figuring out what the reward will be is probably the most difficult part. Offering a monetary reward or even extra vacation days is a great way to drum up interest for this new program.
Listen To Your Employees
Another important thing you need to do when trying to make employees happier and more engaged is to listen to the suggestions they have. Conducting regular meetings that allow everyone to voice their opinions about changes that should be made is important. These meetings will make your team members feel validated and can also help you discover some great ideas.
Happy Employees Are More Productive
The time and energy you invest in keeping your team engaged will be worth it. A happy and motivated team will give their all and help you achieve your business goals.